Dissed by Primerica Term Insurance

My PFS term life insurance policy has lapsed because my money order did not reach them on time and their Customer Service department claims that they are not equipped to accept payments by phone, via credit card or on-line. In 1994, I invested in Primerica Life Insurance policy because they provided a very good term life policy. By recently having to close my checking account it did not occur to me that there would be a problem making my monthly payments. However, they DO NOT allow its customers to pay by credit card, only by check or money order. PFS is a modern company featuring a website for its agents, salespeople, and those making investments, accepting payments by credit card. Since Citigroup is its parent company there is really no excuse for refusing credit card payments by phone or on-line for life insurance payments, too. If Citigroup accepts credit card payments,then; why is this so impossible for PFS to do so? I expect an explanation from Citigroup and PFS regarding this matter. Surely, PFS can do better.

Comments (22)

1. Written by c-man, on 02-02-2010 16:06 WOW!! All this hate towards primerica, let me ask all of the individuals trashing and spreading all the false statements a question....what have you done for yourself? Are you successful? Primerica is not for losers, its for winners that want to genuinely help families and at the same time become successful. for people that that read this thread, please ask yourself-Am I as bad as some of these people, or am I better than they are? that pretty much sums it up..if you are afraid to work, good luck in your future...on another note, every job is a pyramid!! you either have people above you, or you have them under you...that's a pyramid!!    Have a great day everyone!! Report

2. Written by Miss Undastood, on 28-01-2010 13:46 One word people, IGNORANCE. It is the killer of hopes, dreams and when used affectively, nations of people. I might not be very educated, but even a blind man can see how scared and possibly insecure certain post Primericans can be when they know that they lost hope too soon in the game. That is very unfortunate, he/she could have been my team mate or my inspiration to push harder, stay out longer. But if you want to hear something funny, that kinda does motivate me. Let me tell you something that was quoted by the great Og Mandino, "Life is a game, It's precious, It's Holy, It's beautiful, BUT ITS A GAME!!" You should see the video, its amazing. Keep fighting the good fight. Luv Ya, Miss Undastood. O Report

3. Written by WHEN THEY TURN DOWN THE LIGHTS, on 10-01-2010 00:37 These PRIMERICA cultists only goal is to be the last guy on top of the heap! They do not give a *** about " helping people" ...it's all about that *** mansion with the twin stairways, the yacht, the limo in the "presentation" video at the "meeting" Go ahead a see what a real wacked out bunch of cultists they really are and go to a " meeting" . Leave your credit card , cash& checkbook at home in case the fumes spewing from their orfices addle your judgment and you weaken to their mantra. Heres' a few buzz words & "cult-speak"you'll need for your strange journey ; J.O.B just over broke, " who is the first person you see at Walmart? ..the door greeter!' , " People don't plan to fail..they fail to plan' Trust me , wait til a "PRIME- MERIKA" cult member sees this post...they cannot help themselves recting the GO$PEL!!! Report

4. Written by big ***, on 16-12-2009 17:14 *** this company, they tired to recruit me to work for them them they made me tell lies to old folks to get them to by a "DEATH POLICY" as i called it i personally dont have the mind set for that and the big wigs make all the money for a worker they only start making money only after 3 yrs of service Report

5. Written by Nannadue, on 10-12-2009 23:09 We purchase stocks thru Primerica, and was notified they are now using PNC rather than CITI for their financial needs. This was great to hear since we have lived a horror story with CITI. Report

6. Written by James A. Manley, on 07-12-2009 23:49 How dare yyou people that are pointing out others flaws such as spelling and not considering there concerns. I know I'm not a good speller but it doesnt mean that I dont have a valid complaint about Primerica. Now is not the time to *** people around and hold up there funds for rediculous amounts of time. I think that I have shown some patience over the past two and a half months but this is just unexceptable. I need the money that they hounded me for day after day until I went ahead with the policy. They didnt have to jump through a thousand hoops to get my money so I shouldnt have to do so to get it back. I will never consider them again and for those of you you that like to poke fun at others shortcomings why dont you just mind your own bussiness and be a little more openminded.  James A. Manley Report

7. Written by LUHU ZEHER, on 01-12-2009 21:21 wow..how coherent of the ones who ask for favors to insult non-grrramatical spelling checkers than to not constructively ablige to the topic but to childishly point out peoples mistakes..grow up and stop being such a little hctib and stoking your peuni ego by talking tihs about what people write.. Report

8. Written by Chris, on 26-11-2009 18:14 I've been reading thru all the comments and complaints torwards Primerica and Citi. To be honest, every place you work for you have to pay for something. Time is money. Training takes time which is money, getting gas is spending money. Doesn't matter where you go you spend money to make money. I am getting started with my share of this untapped industry and understand the risks. It takes time and hard work to make anything of yourself. I've worked construction for 6 years got laid off and now I work at Target inc. No matter what I do I get *** on. Working for myself is worth it. Either way I'll be in a better place. Having my future in MY hands. Report

9. Written by CITI FUND, on 18-11-2009 18:20 Well... all lenders are predatory to some extent.So don't point the finger at just one. CITI has it's own issues. You will see. From an internal stand point I know! Doing loans for them I know? Your guess is as good as mine but I'm sure the government will help just like the car industry and banking.     To address the topic, Why would any of you BASH a client or customer? This shows your true intent. An as for as pselling M'I.... (figure it out).... The money they spent was real and you had no problem taking it. Did you? Fix it or leave it alone.... just don't bite the hand that feeds you. Sales 1 O 1. Besides the mispelling on here is terrible. You can't even edit your own post properly. Report

10. Written by Shawn, on 12-11-2009 23:40 Deal with a legitimate company. Primerica is awful! Report

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