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Primerica - Update autopay information

Your office is closed now
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1 comment
Regena
#1764706

Dear ParachedLlama-I'm sorry if you have had difficulty reaching our Client Services line, which is open from 8:00 a.m.-12:00 p.m and 1:00-5:00 p.m., Monday through Friday. We can also be reached by email at plic@primerica.com. Regena Wood, Primerica Life

Review
#1678554 Review #1678554 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
I need to postpone auto draft for premiums

Primerica in Orange, California - I need the form to change the bank account that funds a 529

Call was not connected to the number that popped up on the screen.
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1 comment
Regena
#1759069

I'm sorry to hear you have had difficulty contacting us. Please understand that this website is not affiliated with the Primerica companies.

For assistance with a securities account, please call Shareholder Services at 1.800.544.5445. We look forward to hearing from you soon.

Review
#1674202 Review #1674202 is a subjective opinion of poster.
Service
Primerica Customer Care
Reason of review
Poor customer service

Primerica in Springfield, Missouri - Life Insurance

4.0
Details
I canceled my life insurance policy
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Review
#1671882 Review #1671882 is a subjective opinion of poster.

Primerica in Smyrna, Georgia - Payment issues

1.4
Details
Office was closed for special traininf
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1 comment
Regena
#1757174

I'm sorry to hear you have had difficulty contacting us. Please know that Primerica is dedicated to providing quality customer service, which is why we, as employees undergo training, much of which is required by regulatory agencies. We apologize that we weren't available when you called, and hope you will call us again at 1.800.257.4725.

Review
#1671478 Review #1671478 is a subjective opinion of poster.
Service
Primerica Life Insurance
1.0
Details
My Wife And I Sent A Mail To Cancel Our Life Insurance Policy With Primerica And You People Are Still Debiting Me,It’s My Wife’s Account Not Mine,It’s Her Hard Earned Money You People Keep Taking,We Don’t Want The Life Insurance Anymore Please Cancel it,The Policy...
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1 comment
Regena
#1757182

Dear ImpartialTigerShark587- I've read your post, and am sorry to hear of the difficulty you have experienced. Please understand that, for privacy reasons we are unable to comment regarding a specific policy or matter in a public forum, such as this website.

Also, because a life insurance policy is a contract between the Company and the policy owner, no changes can be made without the consent of the policy owner. I am sorry that you desire to cancel your coverage, and hope that this information provides a better understanding of the Company's position.

Review
#1671433 Review #1671433 is a subjective opinion of poster.
Reason of review
Please Cancel My Life Insurance With Primerica
Loss
$208
Preferred solution
Please Cancel My Life Insurance With Primerica
I want to know if the bank did not autorize primera to take money out of my account is primerica will close my unsurance
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1 comment
Regena
#1757202

Dear WorldlyPoodle673-It appears you are asking if your policy will be cancelled if your bank does not honor a to draft your account. Generally, if a bank does not honor a draft authorized by the account holder, a second attempt to draft the account will be made.

If the draft is rejected by the bank a second time, the billing method is changed to quarterly direct billing and no further draft attempts will be made. I hope you find this general information helpful, and encourage you to contact our client services line at 1.800.257.4725 to discuss your specific policy and the payment options available.

Review
#1669435 Review #1669435 is a subjective opinion of poster.
Service
Primerica Life Insurance
Pros
  • Very helpful

Primerica in Orlando, Florida - Want to cancel policy

1.0
Details
I want to speak with someone and cancel over the phone NOT with paperwork
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1 comment
Regena
#1757189

I'm sorry to hear that you want to cancel your valuable Primerica Life policy. Please note that your policy requires a written notice from the policy owner.

However, in some circumstances, we may be able to process a cancellation by telephone. For assistance with a life insurance policy, please have the policy owner call our client services line at 1.800.257.4725.

Review
#1666084 Review #1666084 is a subjective opinion of poster.
Cons
  • Your email system sucks
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Primerica in Shreveport, Louisiana - Payment

5.0
Details
Redraft for payment. Thank you
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1 comment
Regena
#1757190

Dear ThisSiameseFightingFish287- It appears that you are trying to authorize or ask the Company to redraft your bank account for your policy premiums. Please understand that this website is not affiliated with the Primerica companies, and has no authorization to effect any changes to policy. Please have the policy owner contact our client services line at 1.800.257.4725.

Review
#1663818 Review #1663818 is a subjective opinion of poster.
Pros
  • Very helpful
  • Getting financial education
Reason of review
Good customer service
need to locate a Tennessee Representive about my accounts that for some reason are not being found by my SS.I live in NashvilleTn.
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1 comment
Regena
#1757196

Dear GainfulAffenpinscher638-Please understand that this website is not affiliated with the Primerica companies. For assistance in locating a local representative, please visit the Locations page of our public website at http://www.primerica.com/public/locations.html.

Review
#1663036 Review #1663036 is a subjective opinion of poster.
Reason of review
Poor customer service

Primerica in Detroit, Michigan - Cancellation

Cancel policy right away please
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1 comment
Regena
#1757185

Dear TeemingBlueLacyDog960- I am sorry to hear that you want to cancel your Primerica Life policy. Please understand that this website is not affiliated with the Primerica companies, and has no authority to effect any changes with Primerica. For assistance regarding a life insurance policy, in the U.S., please have the policy owner call our client services line at 1.800.257.4725.

Review
#1658747 Review #1658747 is a subjective opinion of poster.