Contact Primerica Customer Service
Primerica Phone Numbers and Emails
Toll-Free Number:
-
(800) 257-4725General Policy Information
Customer Service:
-
(866) 401-3030 ext 1Annuity Products, 401(k) and 457 Sales Desk
-
(800) 445-7862Annuity Products, AIG
-
(877) 534-4357Annuity Products, Lincoln Financial Sales Desk
Primerica Emails:
Primerica Contact Information
Primerica Website:
Primerica Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Fax:
Summary of Primerica Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Primerica Customer Service?
Payments and Charges Question:
- “Change billiing day”
- “Pay bill”
- “To pay my payment”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel payment”
- “Cancelation”
Request for Information Question:
- “Information about my policy”
- “Check on my policy”
- “I have questions about my policy”
Product/ Service Question:
- “I need to withdraw money”
- “Insurance payment”
- “To go over insurance”
Account Question:
- “Forgot Password”
- “Login”
- “My account”
Refund Question:
- “Why i received a refund”
- “Refunds”
- “Refund”
Return/ Replace Question:
- “Change account number”
- “Debt return”
- “Change address”
Staff Question:
- “Policy service”
- “Customer service”
- “I have not even used the service so canceled it but money is still being taken off my card”
Cards Question:
- “My card was charged 9@ dollars and I been calling for days nobody answered”
- “Change my credit card”
- “Need to give new ATM card no.”
Employment Question:
- “401k”
- “Former employment”
- “I need a 1099 Tax Form”
Shipping and Delivery Question:
- “I didn't receive my refund”
- “Overnight shipment”
- “Porque me robaron dinero de mi tarjeta sin mi autoridad, me dijeron que querian mis datos para pagarme no robarme el dinero wue tenia para come... me quitaron 120”
Website/ Application Question:
- “Life application”
- “Application”
Other Question:
- “Ins premium”
- “To see why i didn't qualify”
- “Change of name and address”
About
Life Insurance, Customer Care, Life Policy Claim
Retirement Plan, 401k Retirement Plan
Pros: Getting financial education, I made on time monthly payments, I made on scheduled payments, How easy it was to get someone to talk with me about investment, Very helpful
Cons: Broken promises, Rude and arrogant accusatory representatitve, Lost money, Fraud, Bad customer service
Primerica Financial Services, headquartered in Duluth, Georgia, is the largest financial services marketing organization in North America, with approximately 100,000 licensed independent representatives. Founded in 1977, the company provides quality financial products and services, including term life insurance, mutual funds, variable annuities, auto and homeowner's insurance, long-term care insurance, and legal services to some 4 million clients. Primerica has approximately 2000 home office employees, conducting business in the US and Canada.
Primerica is ranked 230 out of 2721 in Financial Services category
Buy Term and Invest the Difference
1977
Online, Offline
USA
Compare Primerica To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
