Primerica Contact Information

General Policy Information:

  • (800) 257-4725

General Policy Information & Claims:

  • (800) 387-7876

Investments and Mutual Funds:

  • (800) 544-5445

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Headquarters Address:

Primerica Life Insurance Company
1 Primerica Parkway
Duluth, Georgia 30099
United States

Social Networks:

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Summary of Primerica Customer Service Calls

721 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
02:45 AVG CALL DURATION
20% ISSUES RESOLVED

Customers Contact Primerica to Ask about:

Payments and Charges:

  • “I paid my bill this month I don't know why y'all haven't received it. I doubled for September and October$120.00 money order”
  • “Taking out too many payments”
  • “Payment not authorized”

Activation/ Cancellation:

  • “Cancel insurance”
  • “Why my policy is canceled”
  • “I want to cancel my plan”

Account:

  • “Account”
  • “Stop taking money out of my account”
  • “Balance”

Request for Information:

  • “Question about my policy”
  • “Change of beneficiaryben? How much policy is for”
  • “Policy questions”

Product/ Service:

  • “I need to know if i can stop my insurance payments until i find a job”
  • “Stop my insurance at Primerica”
  • “Insurance change form for client”

Staff:

  • “Policy service”
  • “Customer service”
  • “Prime legal service auto payment”

Refund:

  • “Refund”
  • “To find out whats going on with my refund.”

Cards:

  • “Need to give new ATM card no.”

Return/ Replace:

  • “Change agent”
  • “Change address and increase insurance”
  • “Changing draft date”

Employment:

  • “I need a 1099 Tax Form”
  • “Employment”

Website/ Application:

  • “Application”

Shipping and Delivery:

  • “Wrong items in my cart and charged.”

Other:

  • “Reclamo”
  • “Why priamerica didn’t accept me when I am a healthy person”
  • “I need to speak wit an associate”

Primerica Rating Stats

2.3 out of 5 stars
based on 57 reviews
See all 345 reviews reviews

Rating stats

  1. 31 reviews
  2. 8 reviews
  3. 5 reviews
  4. 3 reviews
  5. 10 reviews

About Primerica

Top 5 Primerica Services

Life Insurance, Customer Care, Life Policy Claim, Claim

Top 5 Primerica Products

Retirement Plan, 401k Retirement Plan

Top 5 Likes about Primerica

How easy it was to get someone to talk with me about investment, Getting financial education, Sickening, Quality, Persistence

Top 5 Dislikes about Primerica

Broken promises, Rude and arrogant accusatory representatitve, Mocking representative, Not creditable, Not c

Summary

Primerica Financial Services, headquartered in Duluth, Georgia, is the largest financial services marketing organization in North America, with approximately 100,000 licensed independent representatives. Founded in 1977, the company provides quality financial products and services, including term life insurance, mutual funds, variable annuities, auto and homeowner's insurance, long-term care insurance, and legal services to some 4 million clients. Primerica has approximately 2000 home office employees, conducting business in the US and Canada.

Primerica reviews and complaints

Primerica is ranked 117 out of 2254 in Financial Services category

Motto/Slogan

Buy Term and Invest the Difference

Foundation Date

1977

Type of Business

Online, Offline

Area Served

USA

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Primerica Stats

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