Primerica Contact Information

Toll-Free Number:

  • (800) 257-4725

Annuity Products:

  • (866) 401-3030 ext 1 401(k) and 457 Sales Desk
  • (800) 445-7862 AIG
  • (888) 517-9900 AXA
  • (888) 556-5412 Brighthouse Financial
  • (877) 534-4357 Lincoln Financial Sales Desk

Debt Solutions:

  • (866) 493-9791

General Policy Information:

  • (800) 257-4725

General Policy Information & Claims:

  • (800) 387-7876 Canada (EN)
  • (800) 265-4804 Canada (FR)
  • (888) 893-9858

Investments and Mutual Funds:

  • (800) 544-5445

Loans:

  • (877) 702-7627 Canada
  • (800) 283-7918

Managed Investments Consulting Team:

  • (800) 737-5596 option 5, then option 1 - RVPs
  • (770) 381-5885 option, 5 then option 1 - Future RVPs

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Primerica Life Insurance Company
1 Primerica Parkway
Duluth, Georgia 30099
United States

Social Networks:

Summary of Primerica Customer Service Calls

977 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
02:41 AVG CALL DURATION
20% ISSUES RESOLVED

Customers Contact Primerica to Ask about:

Payments and Charges:

  • “Need to pay my bill”
  • “To make a payment”
  • “Change method of payment”

Activation/ Cancellation:

  • “Canceling life insurance”
  • “Cancel POL”
  • “Cancelllation”

Request for Information:

  • “Question about my policy”
  • “Finding out questions about my life license renewal”
  • “Question on my policy” , Review #1386252

Account:

  • “Deductions from my bank account”
  • “About Fab account”
  • “Account balances”

Product/ Service:

  • “My life insurance account”
  • “When is my first life insurance payment?”
  • “Insurance policy”

Staff:

  • “Customer service”
  • “Policy service”
  • “Prime legal service auto payment”

Refund:

  • “My recriut wants a refund”
  • “Refund”
  • “To find out whats going on with my refund.”

Cards:

  • “Change my credit card”
  • “Business cards wrong”
  • “Need to give new ATM card no.”

Return/ Replace:

  • “I want to change automatic payments to direct billing”
  • “Change agent”
  • “Change address and increase insurance”

Employment:

  • “I need a 1099 Tax Form”
  • “Employment”

Website/ Application:

  • “Application”

Shipping and Delivery:

  • “Wrong items in my cart and charged.”

Other:

  • “Stop autopay”
  • “Switching offices”
  • “Information on my policy this is the dumbest thing”

Primerica Rating Stats

2.2 out of 5 stars
based on 60 reviews
See all 365 reviews reviews

Rating stats

  1. 34 reviews
  2. 8 reviews
  3. 5 reviews
  4. 3 reviews
  5. 10 reviews

Rating trend

About Primerica

Top 5 Primerica Services

Life Insurance, Customer Care, Life Policy Claim, Claim

Top 5 Primerica Products

Retirement Plan, 401k Retirement Plan

Top 5 Likes about Primerica

How easy it was to get someone to talk with me about investment, Getting financial education, Sickening, Quality, Persistence

Top 5 Dislikes about Primerica

Broken promises, Rude and arrogant accusatory representatitve, Mocking representative, Your email system sucks, Not creditable

Summary

Primerica Financial Services, headquartered in Duluth, Georgia, is the largest financial services marketing organization in North America, with approximately 100,000 licensed independent representatives. Founded in 1977, the company provides quality financial products and services, including term life insurance, mutual funds, variable annuities, auto and homeowner's insurance, long-term care insurance, and legal services to some 4 million clients. Primerica has approximately 2000 home office employees, conducting business in the US and Canada.

Primerica reviews and complaints

Primerica is ranked 130 out of 2334 in Financial Services category

Motto/Slogan

Buy Term and Invest the Difference

Foundation Date

1977

Type of Business

Online, Offline

Area Served

USA

Edit Description

Primerica Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Primerica to

i
Write a review
Do you have something to say about Primerica? What happened? What can we help you with?
Submit review Don't show this popup