Contact Information

Primerica Phone Numbers

Toll-Free Number:

  • (800) 257-4725

Annuity Products:

  • (866) 401-3030 ext 1 401(k) and 457 Sales Desk
  • (800) 445-7862 AIG
  • (888) 517-9900 AXA
  • (888) 556-5412 Brighthouse Financial
  • (877) 534-4357 Lincoln Financial Sales Desk

Debt Solutions:

  • (866) 493-9791

General Policy Information:

  • (800) 257-4725

General Policy Information & Claims:

  • (800) 387-7876 Canada (EN)
  • (800) 265-4804 Canada (FR)
  • (888) 893-9858

Investments And Mutual Funds:

  • (800) 544-5445


  • (877) 702-7627 Canada
  • (800) 283-7918

Managed Investments Consulting Team:

  • (800) 737-5596 option 5, then option 1 - RVPs
  • (770) 381-5885 option, 5 then option 1 - Future RVPs
  • (770) 381-1000
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Primerica Email:

Corporate Office Address:

Primerica Life Insurance Company
1 Primerica Parkway
Duluth, Georgia 30099
United States

Help in Social Networks:

Summary of Primerica Customer Service Calls

1842 TOTAL
02:47 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Primerica to Ask about:

Payments and Charges Question:

  • “Yes I told the person I talked too last week not to draft my payment out of my account caused some money was stolen and I had to file a claim for my money to get put back and my account and card was going to change and now you all got my account in” , Review # 1769555
  • “Bill”
  • “Payment”

Activation/ Cancellation Question:

  • “Canceling life insurance”
  • “I want to cancel my online membership”
  • “Cancel insurance”

Request for Information Question:

  • “Need to stop Draft in my checking account”
  • “I have questions about my policy”
  • “I need to know how much I got in the bank”

Product/ Service Question:

  • “Insurance”
  • “Change withdrawal date”
  • “Withdrawal”

Account Question:

  • “Reset password”
  • “Account”
  • “Can’t login into my account”

Refund Question:

  • “For a refund”
  • “Refund”
  • “Need my refund check that was returned” , Review #1489167

Staff Question:

  • “Customer service”
  • “Policy service”
  • “Prime legal service auto payment”

Return/ Replace Question:

  • “Legal name change and change beneficiary”
  • “Undress check return”
  • “Change accounts”

Cards Question:

  • “Card over charged”
  • “Business cards”
  • “Change my credit card”

Employment Question:

  • “I need a 1099 Tax Form”
  • “Need my w-2”
  • “1099r”

Shipping and Delivery Question:

  • “Overnight shipment”
  • “Porque me robaron dinero de mi tarjeta sin mi autoridad, me dijeron que querian mis datos para pagarme no robarme el dinero wue tenia para come... me quitaron 120”
  • “Wrong items in my cart and charged.”

Website/ Application Question:

  • “Application”

Other Question:

  • “I'm trying to register”
  • “Policy number”
  • “Policy information”

Primerica Rating Stats

2.5 out of 5 stars
based on 91 reviews
See all 445 reviews

Rating trend


Primerica Terms of Service
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Primerica Privacy Policy
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Top Primerica Services

Life Insurance, Customer Care, Life Policy Claim

Top Primerica Products

Retirement Plan, 401k Retirement Plan

Primerica Pros and Cons

Pros: Getting financial education, I made on time monthly payments, How easy it was to get someone to talk with me about investment, Very helpful, Quality

Cons: Broken promises, Your email system sucks, Rude and arrogant accusatory representatitve, Not creditable, Not c


Primerica Financial Services, headquartered in Duluth, Georgia, is the largest financial services marketing organization in North America, with approximately 100,000 licensed independent representatives. Founded in 1977, the company provides quality financial products and services, including term life insurance, mutual funds, variable annuities, auto and homeowner's insurance, long-term care insurance, and legal services to some 4 million clients. Primerica has approximately 2000 home office employees, conducting business in the US and Canada.

Primerica reviews and complaints

Primerica is ranked 126 out of 2346 in Financial Services category


Buy Term and Invest the Difference

Foundation Date


Type of Business

Online, Offline

Area Served


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Number of Comments

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Number of Calls

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