First off I never recieved documents concering my policy until I called to ask a question about four years laters. It was then I was told all bunch a different things concerning my policy.
When I called to cancel I was told that I didn't even need a life insurance policy bc I don't have any living kids. I was told that I would be refunded for the month in which I cancel the policy, and to wait until the next week. So I then called the very next week, talked to another rep., and she told me she don't know anything about it and the cancellation dept was ones who handles that. So i ask to speak to them for her to tell me they don't take calls.
I then ask to speak with someone in higher authority. The overall was not comfortable to me.