Product: Primerica Customer Care Clear all filters (14 of 14 reviews match)
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Primerica in Orange, California - I need the form to change the bank account that funds a 529

Call was not connected to the number that popped up on the screen.
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1 comment
Regena
#1759069

I'm sorry to hear you have had difficulty contacting us. Please understand that this website is not affiliated with the Primerica companies.

For assistance with a securities account, please call Shareholder Services at 1.800.544.5445. We look forward to hearing from you soon.

Review
#1674202 Review #1674202 is a subjective opinion of poster.
Service
Primerica Customer Care
Reason of review
Poor customer service

Primerica in Horn Lake, Mississippi - To cancel financial policy

They were Closed for lunch.
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1 comment
Anonymous
#1747158

And the point of this complaint is? Small offices with limited personnel sometimes close for lunch.

Call back later. Sheesh.

Review
#1652890 Review #1652890 is a subjective opinion of poster.
Service
Primerica Customer Care

Primerica in Anaheim, California - Bad Service don't hear me

They don't hear me and it hangs up on me
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Review
#1464899 Review #1464899 is a subjective opinion of poster.
Service
Primerica Customer Care
Reason of review
Poor customer service
Make contacting PrimAmerica simple for you elderly customer
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1 comment
Regena
#1628006

Hello-My name is Regena Wood and I am an employee of Primerica Life in Duluth, GA. I'm sorry to hear that you are having difficulty contacting us.

US Life insurance customers can call 1.800..257.4725, or send email to plic@primerica.com. Sincerely, Regena Wood

Review
#1445655 Review #1445655 is a subjective opinion of poster.
Service
Primerica Customer Care

Primerica in Clover, South Carolina - Live person to talk to.

want to talk to a live person on the phone not a computer is the a phone number i can do that with? about my policy.
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Review
#1444561 Review #1444561 is a subjective opinion of poster.
Service
Primerica Customer Care
1.0
Details
Not open to get an refund for me n my daughter.
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1 comment
Regena
#1562017

Our normal business hours at 8:00 a.m. - 12:00 p.m.

and 1:00 p.m. to 5:00 p.m., Monday through Friday, Eastern Standard time. For assistance regarding life insurance, the policy owner may call 1.800.257.4725.

Additional contact information may be found on the Contact page of our public website: http://www.primerica.com/public/contact.html. Best regards, Regena Wood, Primerica Life Duluth, GA

Review
#1350246 Review #1350246 is a subjective opinion of poster.
Service
Primerica Customer Care
1.0
Details
One of your agent signed my name probably electronically. I do not wish to be appointed with your company. I was inquiring about the securities license and he told me that for that month it was free to get the license and he needed to run a background check which I...
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1 comment
Regena
#1532048

Thank you for the opportunity to address your concerns, which have been forwarded to the appropriate department. RWood, Primerica Life

Review
#1317019 Review #1317019 is a subjective opinion of poster.
Service
Primerica Customer Care

Primerica - Refund

36.77 was taking out of my banking account
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Review
#1293389 Review #1293389 is a subjective opinion of poster.
Service
Primerica Customer Care

Primerica - Drafting my account twice

1.0
Details
My account was drafted twice in one month I need my money refunded back in asap my agent told me it took 10 days or whatever it's been more than 10 days nothing has happened if not I'm canceling this today
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Review
#1214613 Review #1214613 is a subjective opinion of poster.
Service
Primerica Customer Care
Reason of review
Problems with payment

Contact Primerica Customer Service

Mailing Address:
Primerica Life Insurance Company
1 Primerica Parkway
Duluth, Georgia 30099
United States
Phone:
(800) 257-4725
All Primerica Contacts

Primerica Reviews

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Primerica reviews
Resolved
4.6
Details

Update by user Jan 21, 2018

Updated security features.

Original review posted by user Jan 20, 2018

And late of 2016 I was approached by a Primerica representative and I was interested in some of their products. I schedule an appointment to purchase some products however I had a phone change and lost contacts. A number kept popping up as spam and once I investigated...
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Review
#1173170 Review #1173170 is a subjective opinion of poster.
Service
Primerica Customer Care
Reason of review
Poor customer service