Product: Primerica Life Insurance Clear all filters (59 of 59 reviews match)
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Primerica in Los Angeles, California - Payment for policy

I would like to put my payment for my life insurance on hold for this month
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Review
#1699448 Review #1699448 is a subjective opinion of poster.
Service
Primerica Life Insurance

Primerica - Information

Contact me ASAP. Thank you.
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Review
#1693371 Review #1693371 is a subjective opinion of poster.
Service
Primerica Life Insurance
Reason of review
Poor customer service

Primerica - Need to file a claim

My son was murdered yesterday afternoon.
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1 comment
Regena
#1764712

Dear UtterHamster140 - I'm sorry to hear of your recent loss, and offer my condolences to you and your family. For assistance in filing a claim, please contact our Claims Department at 1.888.893.9858, or by email at us_lifeclaims@primerica.com. Sincerely, Regena Wood, Primerica Life

Review
#1685083 Review #1685083 is a subjective opinion of poster.
Service
Primerica Life Insurance

Primerica in Ardmore, Tennessee - Policy

I want to cancel my life insurance policy
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1 comment
Regena
#1764708

Dear PassionateAlaskanMalamute354 - I'm sorry to hear that you have decided to cancel your Primerica Life policy. The policy owner may call our Client Services line, which is open from 8:00 a.m.-12:00 p.m and 1:00-5:00 p.m., Monday through Friday.

The policy owner may also send a signed and dated written request to us by email at plic@primerica.com. Regena Wood, Primerica Life

Review
#1682683 Review #1682683 is a subjective opinion of poster.
Service
Primerica Life Insurance
Reason of review
Pricing issue
Preferred solution
Full refund

Primerica - Price increases in premiums 37 years old

1.2
Details
the premiums for age 70 and over is still confusing and even before age 70, the premiums were increasing to 4 times the original amount. It started about 3- 4 years ago my premium at age 60 for married $432 from the original $118 every quarter. presently, it jumped to 1200 quarterly and the explanation is my partner is over 70 years old. Your advertising has mentioned affordable and other benefits for middle income families but your practices does not match. I have had this policy since 1982 and it is not fair to us as seniors now to be paying these high premiums which is supposed to be affordable and other advertising non truth to acquire customers. I believe in doing the right thing so that we also shine anything less is what the end results will be
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Review
#1682417 Review #1682417 is a subjective opinion of poster.
Service
Primerica Life Insurance
Reason of review
Pricing issue
Preferred solution
Price reduction

Primerica in Smyrna, Georgia - Payment issues

1.4
Details
Office was closed for special traininf
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1 comment
Regena
#1757174

I'm sorry to hear you have had difficulty contacting us. Please know that Primerica is dedicated to providing quality customer service, which is why we, as employees undergo training, much of which is required by regulatory agencies. We apologize that we weren't available when you called, and hope you will call us again at 1.800.257.4725.

Review
#1671478 Review #1671478 is a subjective opinion of poster.
Service
Primerica Life Insurance
I want to know if the bank did not autorize primera to take money out of my account is primerica will close my unsurance
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1 comment
Regena
#1757202

Dear WorldlyPoodle673-It appears you are asking if your policy will be cancelled if your bank does not honor a to draft your account. Generally, if a bank does not honor a draft authorized by the account holder, a second attempt to draft the account will be made.

If the draft is rejected by the bank a second time, the billing method is changed to quarterly direct billing and no further draft attempts will be made. I hope you find this general information helpful, and encourage you to contact our client services line at 1.800.257.4725 to discuss your specific policy and the payment options available.

Review
#1669435 Review #1669435 is a subjective opinion of poster.
Service
Primerica Life Insurance
Pros
  • Very helpful
Resolved
1.2
Details

Update by user Sep 10

It wasn't resilve still waiting on a response. The Person who handle my Policy said she hasn't heard anything and she is still waiting for response and now has no response.

I am so dissatisfaction with this situation and Want a full Refund. They were taking money I had...

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Review
#1650308 Review #1650308 is a subjective opinion of poster.
Service
Primerica Life Insurance
Pros
  • I made on scheduled payments
  • I made on time monthly payments
Cons
  • Deep dishonesty and deep deception
  • Fraud
Reason of review
Problems with payment
Loss
$284
Preferred solution
Full refund
Tags
  • Rude Attitude

Primerica - Im being charged extra

2.0
Details
My bank account was drafted for $229.82 . The approval amount for the draw is $94.82. please call me. 808 987-0036 no change in my policy
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Review
#1650285 Review #1650285 is a subjective opinion of poster.
Service
Primerica Life Insurance
Reason of review
Problems with payment
Loss
$125
Preferred solution
Full refund

Contact Primerica Customer Service

Mailing Address:
Primerica Life Insurance Company
1 Primerica Parkway
Duluth, Georgia 30099
United States
Phone:
(800) 257-4725
All Primerica Contacts

Primerica Reviews

  1. 48 reviews
  2. 10 reviews
  3. 8 reviews
  4. 5 reviews
  5. 17 reviews
Primerica reviews
1.0
Details
Primerica denied a death claim that I believe should have been paid for. When I called to request a claim form, the person in the claims department was not very polite at all. I am trying to understand how they are so friendly at the time of the sale and so rude at the...
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1 comment
Regena
#1729936

Dear WhoppingCavalierKingCharlesSpaniel960 -I'm sorry to hear of your recent loss, and that your experience with our Company was not satisfactory. If you believe that a claim has been denied and you would like to provide additional information for consideration, you may write to the Claims Department directly at 1 Primerica Parkway, Duluth, GA 30099.

Be sure to include the policy number, your full name and your contact information in your correspondence.

For privacy reasons, please understand that we cannot discuss specific matters in an open forum such as this website. Sincerely, Regena Wood Primerica Life

Review
#1610653 Review #1610653 is a subjective opinion of poster.
Service
Primerica Life Insurance
Pros
  • How easy it was to get someone to talk with me about investment
Cons
  • Deep dishonesty and deep deception
  • Not creditable
  • Not c
Reason of review
Bad quality
Loss
$75000
Preferred solution
Let the company propose a solution