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Primerica

Primerica

www.primerica.com
What is your customer experience with Primerica?

Primerica Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Primerica has 2.1 star rating based on 124 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Getting financial education, I made on time monthly payments, I made on scheduled payments.
    Cons: Broken promises, Bad customer service, Fraud.

  • Recent recommendations regarding this business are as follows: "Tried to work online but had so many issues. Glad I got to talk to my agent. Amelia was very helpful.", "Don’t trust this agent", "Don't do business with this company", "At this time, I have none of", "Avoid Harley Smith III".

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Media from reviews

Primerica - Bad Businesses.
Primerica - Cobro no autorizadoPrimerica - Racist employeePrimerica - Racist employee - Image 2Primerica - Address updatePrimerica - ChargesPrimerica - Rvp complaint
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Top Primerica Reviews

Critical Review

"Bad communication with company"

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My policy was coming to its term and I was not informed by Primerica and was charged $258.29 when I had been paying $68.69. User's recommendation: Tried to...

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Genessis Yvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palmdale, California

Hola necesito cancel mi Seguro de vida por favor

Necesito cancel mi seguro de vida por favor no quite seguir pagando espero me compredes muchas gracias tegan un feliz domingo

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Anonymous
map-marker Santa Clarita, California

For policy claim

I haven't receive the email I requested for claim form, it's been a week already, and I'm requesting it to expedite to assist us for funeral expenses

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1 comment
Guest

Good evening - Please provide us with your contact information so the Life Consumer Complaints team at the Primerica Home Office can assist. All the best, Madison Buchanan OGC / Primerica

Anonymous
map-marker Redmond, Washington

I'm not here to rate Primerica. I called for help with my zoom account.

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I updated my zoom and now nothing is the same.

It doesn't save my contacts address numbers.

All my background pictures are gone.

When I turn off my camera, my picture is gone.

My gallery view is now 3 instead of 25.

If I do multiple speaker view, I get 6 but they overlap and jump around to people who were not even speaking.

I have a difficult time trying to log in.

And much more.

Called for help and got nothing

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Lewis S Mnv

Bad Businesses.

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Primerica - Bad Businesses.

There's an agent, Rako B. Bunton.

This agent has fraudulently written a policy on me, making another person (Stevans Fleming) my beneficiary. I never gave her permission, nor any of my personal information to do this. I don't trust either of these parties. There were (2.) policies written.

I complained to Primerica but nothing happened. Beware of this person and protect your personal information.

View full review
Loss:
$50
Pros:
  • Insurance
Cons:
  • Fraudulent

Preferred solution: My identity back

User's recommendation: Don’t trust this agent

Ray Robert H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelación

Hola, necesito cancelar mi póliza de seguro de vida ya que no me encuentro con dinero para pagar más tiempo.

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Preferred solution: Cancelación de mi póliza de seguro de vida

Kelvin D Jbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Es una estupides

Un pago no autorizado a las 3 de la mañana y necesito saber por qué, porque yo no pagué nada a esa hora de la mañana.

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Loss:
$96

Preferred solution: Full refund

Anonymous
map-marker Wailuku, Hawaii

Bad communication with company

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My policy was coming to its term and I was not informed by Primerica and was charged $258.29 when I had been paying $68.69.

View full review

User's recommendation: Tried to work online but had so many issues. Glad I got to talk to my agent. Amelia was very helpful.

Gabriela H Yoj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Modesto, California

Cancel subscription

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I been trying to cancel the subscription I don't do Primerica and you guys keep taking money from my bank where I keep going negative

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Lewis S Kls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized policy written in my name

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Agent by the name of Rako B. Bunton illegally wrote a policy in my name with another party Stevlana Flemming being the beneficiary Ive never authorized anyone to obtain insurance in my name and this is not the only policy written in name there was another policy from what Im told in 2020 what going on ?

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Preferred solution: My personal information has been compromised and like to find out what other things have my personal information been used for.

April C Yzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my subscription

I do not want anything to do with primerica and will sue if yall continue to take money from me. When i cancelled trying to "work" from you guys, the lady blocked me and wouldnt cancel anything. I have sent many emails and spoke with people but no help.

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Loss:
$300
Pros:
  • No pros
Cons:
  • Everything they are a con

Preferred solution: Full refund

User's recommendation: Don't do business with this company

Charles P Nmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need account information

20 plus years ago I brought a insurance policy order by the court as a part of my divorce settlement. I put the premuin on auto payment via my bank account Now twenty years later I need to see and update the policy.

I have call several times to get information but I keep running into road blocks. I am the payor and have know rights to the policy.

The agent is retired or dead and know one has contacted me or the policy holder. My email is crpray@***.com.

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Preferred solution: Information of the policy

Rolando A Dat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker El Monte, California

Charged

I seen that I was charged 25 dollars from Primerica and I would like to cancel whatever I got going on with primerica so I dont get charged whatever I need to pay since I dont have or plan to have anything with this business. If I can get my money refunded that would be great thank you.

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Mike A Awm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Warren, Ohio

Unsatissfied

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Had a policy with them for 25 years and my police jumped from $125 a month to $625 and I called my rep Harley Smith III to get help and had to leave message because he wasnt available. Had to call 3 more times and he never called me back.

I had to call the corporate office and cancel my policy because they wouldve taken the $625 out of my bank account.

Harley Smith is totally useless as a insurance representive! Didnt give a damn about my insurance needs or my financial situation.

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User's recommendation: Avoid Harley Smith III

Insurance Expert Talks

Exposed: Types of Insurance Scams and Fails

Exposed: Types of Insurance Scams and Fails

Mar 7, 2021

In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.

Read full article
Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

Julie C Zvt

No one answered

I have had life insurance with premedical for over 20 years..the same policy. My monthly rate was $70.50 last month and this is usually my monthly rate.

For February 2024, $294.08 was drafted from my account. I had no notification of a rate increase and this rate increase is ridiculous

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Loss:
$224

Preferred solution: Price reduction

1 comment
Guest

Sorry to hear about your rate increase but you've just discovered one of the major drawbacks to term insurance. It WILL go up. That's why people buy permanent insurance but as time goes on it becomes cheaper than term, in some cases you can stop your payments altough and still have the insurance coverage.

Nallibe P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cobro no autorizado

Primerica - Cobro no autorizado

Les escribo para cancelar una supuesta membresía que jamás realice y informarles que cancele cualquier intento de cobro de Primerica porque nunca hice una membresía de 25 dolores mensuales

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Loss:
$25
Pros:
  • No tengo nada que decir

Preferred solution: Full refund

User's recommendation: No los recomiendo

fernando r Cfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ocupo hablar con una persona

Quiero un reembolso de mi dinero. Quería ser un asociado pero cambie de idea y no estoy interesado.

View full review
Loss:
$150

Preferred solution: Full refund

About

Summary

Primerica Financial Services, headquartered in Duluth, Georgia, is the largest financial services marketing organization in North America, with approximately 100,000 licensed independent representatives. Founded in 1977, the company provides quality financial products and services, including term life insurance, mutual funds, variable annuities, auto and homeowner's insurance, long-term care insurance, and legal services to some 4 million clients. Primerica has approximately 2000 home office employees, conducting business in the US and Canada.

Primerica reviews and complaints

Primerica is ranked 145 out of 2237 in Insurance category

Motto/Slogan

Buy Term and Invest the Difference

Founded

1977

Type of Business

Online, Offline

Area Served

USA

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