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Most helpful review
me and my wife paid $500 for life insurance. After we paid the fee for the insurance two weeks later we got a phone call from the representative saying that our policy had to be cancelled. The reason they cancel it is because my wife is a little overweight...mind you...
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19 comments
Anonymous
#1174492

Some people are saying Prime America and some Primerica. I know Primerica is a very upstanding company that serves all clients very well.

Prime America I don't know of them. All of the comments about Primerica are A-OK.

You should probably not deal with Prime America, Find someone at Primerica and get great service and advice like I have received.

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Review
#501482 Review #501482 is a subjective opinion of poster.

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Verified Reviewer

Do not have anything to say | Primerica review

Yes I told the person I talked too last week not to draft my payment out of my account caused some money was stolen and I had to file a claim for my money to get put back and my account and card was going to change and now you all got my account negative someone need to call me ASAP!!!!and clear this up and get my account out of negative
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Review
#1769555 Review #1769555 is a subjective opinion of poster.
Service
Primerica Life Insurance
Reason of review
Poor customer service
Loss
$108

Change payment date | Primerica review

there was no answer. please have someone call me back 708-983-3191
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Review
#1765632 Review #1765632 is a subjective opinion of poster.
Service
Primerica Life Insurance
Reason of review
Fast order processing

About my saving plan | Primerica review from Hillside, New Jersey

I need to talk to a representative and I'm not able to reach anyone
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Review
#1764298 Review #1764298 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Called my representatives and left messages ..at least 4 messages ......never call back. Their policy is don't care about you !!! once they get your money ...customer service is SUCKs !!! In the process of getting my money out of this company.
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1 comment
Regena
#1798699

Dear Kort-My name is Regena and I am a home office employee of Primerica Life in Duluth, GA. Primerica expects all representatives to provide quality customer service, and I apologize if that did not happen in your case.

If you need additional information or assistance, you may also contact our Client Services line at 1.800.257.4725. You may also email us at PLIC@Primerica.com, or you can establish a secure account to view your policy information and make certain changes by creating an account with us at https://my.primerica.com/.

We appreciate your business and hope you will find this information helpful. Regards, Regena Wood Associate Vice President Primerica Life Duluth, GA

Review
#1746389 Review #1746389 is a subjective opinion of poster.
Service
Primerica Customer Care
Cons
  • Bad customer service
Reason of review
Poor customer service
Preferred solution
Take out my money

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To cancel my life insurance policy | Primerica review from San Lorenzo, California

2.0
Details
To cancel my policy life insurance .
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1 comment
Regena
#1790189

We are sorry to hear that you are considering canceling your Primerica Life policy. For assistance with your policy, please have the policy owner call our client services line at 1.800.257.4725. Regena Wood, Primerica Life

Review
#1733168 Review #1733168 is a subjective opinion of poster.

My life insurance account | Primerica review from Philadelphia, Pennsylvania

Trying to pay my premium. Must b paid by tomorrow & there is no prompt for me to make the payment over the phone
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1 comment
Regena
#1790188

Thank you for your inquiry. I'm sorry you had difficulty with payment options.

Please understand, however, that this website is not affiliated with the Primerica companies. For assistance regarding your Primerica Life policy, please call our client services line at 1.800.257.4725.

You may also be able to access your policy by creating an account with us at https://my.primerica.com/. Regena Wood, Primerica Life, Duluth, GA

Review
#1730533 Review #1730533 is a subjective opinion of poster.
Service
Primerica Life Insurance

I need to stop my life insurance for couple months | Primerica review from Orlando, Florida

I need to stop my Insurance policy for a couple months
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1 comment
Regena
#1790187

Thank you for your inquiry. Please understand, however, that this website is not affiliated with the Primerica companies.

If you discontinue premium payments on your policy, the policy will lapse and you would be required to apply for reinstatement.

For assistance regarding your Primerica Life policy, please call our client services line at 1.800.257.4725. Regena Wood, Primerica Life, Duluth, GA

Review
#1729242 Review #1729242 is a subjective opinion of poster.

Reinstatement of insurance policy | Primerica review from Atlanta, Georgia

5.0
Details
I needed to pay my inc bill to not be canceled and the guy help out a lot
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1 comment
Regena
#1790186

Thank you for your inquiry. Please understand, however, that this website is not affiliated with the Primerica companies.

For assistance regarding your Primerica Life policy, please call our client services line at 1.800.257.4725. Regena Wood, Primerica Life, Duluth, GA

Review
#1724441 Review #1724441 is a subjective opinion of poster.
Service
Primerica Life Insurance

I'm having a hardship and could see if I could skip this months payment and resume next month | Primerica review from Delano, California

I need to talk to a representative so I can get help with my question about skipping this months payment
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1 comment
Regena
#1786152

For assistance regarding your Primerica Life policy, please call our client services line at 1.800.257.4725.

Review
#1711969 Review #1711969 is a subjective opinion of poster.

Contact Primerica Customer Service

Website:
Mailing Address:
1 Primerica Parkway
Duluth, Georgia 30099
United States
Phone:
(800) 257-4725
All Primerica Contacts

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