
Primerica
Primerica Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Primerica has 2.1 star rating based on 124 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Getting financial education, I made on time monthly payments, I made on scheduled payments.
Cons: Broken promises, Bad customer service, Fraud.Recent recommendations regarding this business are as follows: "Tried to work online but had so many issues. Glad I got to talk to my agent. Amelia was very helpful.", "Don’t trust this agent", "Don't do business with this company", "At this time, I have none of", "Avoid Harley Smith III".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Primerica has 2.1 star rating based on 124 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Getting financial education, I made on time monthly payments, I made on scheduled payments.
Cons: Broken promises, Bad customer service, Fraud.Recent recommendations regarding this business are as follows: "Tried to work online but had so many issues. Glad I got to talk to my agent. Amelia was very helpful.", "Don’t trust this agent", "Don't do business with this company", "At this time, I have none of", "Avoid Harley Smith III".
Most users ask Primerica for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews



















This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Hola necesito cancel mi Seguro de vida por favor
Necesito cancel mi seguro de vida por favor no quite seguir pagando espero me compredes muchas gracias tegan un feliz domingo
For policy claim
I haven't receive the email I requested for claim form, it's been a week already, and I'm requesting it to expedite to assist us for funeral expenses
I'm not here to rate Primerica. I called for help with my zoom account.
I updated my zoom and now nothing is the same.
It doesn't save my contacts address numbers.
All my background pictures are gone.
When I turn off my camera, my picture is gone.
My gallery view is now 3 instead of 25.
If I do multiple speaker view, I get 6 but they overlap and jump around to people who were not even speaking.
I have a difficult time trying to log in.
And much more.
Called for help and got nothing
Bad Businesses.
There's an agent, Rako B. Bunton.
This agent has fraudulently written a policy on me, making another person (Stevans Fleming) my beneficiary. I never gave her permission, nor any of my personal information to do this. I don't trust either of these parties. There were (2.) policies written.
I complained to Primerica but nothing happened. Beware of this person and protect your personal information.
- Insurance
- Fraudulent
Preferred solution: My identity back
User's recommendation: Don’t trust this agent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelación
Hola, necesito cancelar mi póliza de seguro de vida ya que no me encuentro con dinero para pagar más tiempo.
Preferred solution: Cancelación de mi póliza de seguro de vida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEs una estupides
Un pago no autorizado a las 3 de la mañana y necesito saber por qué, porque yo no pagué nada a esa hora de la mañana.
Preferred solution: Full refund
Bad communication with company
My policy was coming to its term and I was not informed by Primerica and was charged $258.29 when I had been paying $68.69.
User's recommendation: Tried to work online but had so many issues. Glad I got to talk to my agent. Amelia was very helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel subscription
I been trying to cancel the subscription I don't do Primerica and you guys keep taking money from my bank where I keep going negative

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized policy written in my name
Agent by the name of Rako B. Bunton illegally wrote a policy in my name with another party Stevlana Flemming being the beneficiary Ive never authorized anyone to obtain insurance in my name and this is not the only policy written in name there was another policy from what Im told in 2020 what going on ?
Preferred solution: My personal information has been compromised and like to find out what other things have my personal information been used for.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my subscription
I do not want anything to do with primerica and will sue if yall continue to take money from me. When i cancelled trying to "work" from you guys, the lady blocked me and wouldnt cancel anything. I have sent many emails and spoke with people but no help.
- No pros
- Everything they are a con
Preferred solution: Full refund
User's recommendation: Don't do business with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed account information
20 plus years ago I brought a insurance policy order by the court as a part of my divorce settlement. I put the premuin on auto payment via my bank account Now twenty years later I need to see and update the policy.
I have call several times to get information but I keep running into road blocks. I am the payor and have know rights to the policy.
The agent is retired or dead and know one has contacted me or the policy holder. My email is crpray@***.com.
Preferred solution: Information of the policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Charged
I seen that I was charged 25 dollars from Primerica and I would like to cancel whatever I got going on with primerica so I dont get charged whatever I need to pay since I dont have or plan to have anything with this business. If I can get my money refunded that would be great thank you.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unsatissfied
Had a policy with them for 25 years and my police jumped from $125 a month to $625 and I called my rep Harley Smith III to get help and had to leave message because he wasnt available. Had to call 3 more times and he never called me back.
I had to call the corporate office and cancel my policy because they wouldve taken the $625 out of my bank account.
Harley Smith is totally useless as a insurance representive! Didnt give a damn about my insurance needs or my financial situation.
User's recommendation: Avoid Harley Smith III
Insurance Expert Talks
No one answered
I have had life insurance with premedical for over 20 years..the same policy. My monthly rate was $70.50 last month and this is usually my monthly rate.
For February 2024, $294.08 was drafted from my account. I had no notification of a rate increase and this rate increase is ridiculous
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCobro no autorizado
Les escribo para cancelar una supuesta membresía que jamás realice y informarles que cancele cualquier intento de cobro de Primerica porque nunca hice una membresía de 25 dolores mensuales
- No tengo nada que decir
Preferred solution: Full refund
User's recommendation: No los recomiendo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOcupo hablar con una persona
Quiero un reembolso de mi dinero. Quería ser un asociado pero cambie de idea y no estoy interesado.
Preferred solution: Full refund
About
Primerica Financial Services, headquartered in Duluth, Georgia, is the largest financial services marketing organization in North America, with approximately 100,000 licensed independent representatives. Founded in 1977, the company provides quality financial products and services, including term life insurance, mutual funds, variable annuities, auto and homeowner's insurance, long-term care insurance, and legal services to some 4 million clients. Primerica has approximately 2000 home office employees, conducting business in the US and Canada.

Primerica is ranked 145 out of 2237 in Insurance category
Buy Term and Invest the Difference
1977
Online, Offline
USA
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Good evening - Please provide us with your contact information so the Life Consumer Complaints team at the Primerica Home Office can assist. All the best, Madison Buchanan OGC / Primerica