Most helpful review

Primerica - Life Insurance Review from Lodi, Ohio

me and my wife paid $500 for life insurance. After we paid the fee for the insurance two weeks later we got a phone call from the representative saying that our policy had to be cancelled. The reason they cancel it is because my wife is a little overweight...mind you...
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21 comments
#1174492

Some people are saying Prime America and some Primerica. I know Primerica is a very upstanding company that serves all clients very well.

Prime America I don't know of them. All of the comments about Primerica are A-OK.

You should probably not deal with Prime America, Find someone at Primerica and get great service and advice like I have received.

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#501482 Review #501482 is a subjective opinion of poster.
Location
Lodi, Ohio
New Reviewer

Cancel account

I was supposed to work for the company and they continued to take money from my account when I requested it to stop and it has not stopped! I have tried reaching out to the company and they are hard to reach..
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#3723244 Review #3723244 is a subjective opinion of poster.
Location
Thornton, Colorado
Cons
  • Being lied to to make a sale
  • Your email system sucks
  • Dishonesty
Loss
$148
Preferred solution
Full refund

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Verified Reviewer New Reviewer

My refund check

1.0
I've called your company at least 8 times since my denial for a life insurance policy with your company. My debit account was debited before the final decision. The last 3 times I've called I have had my address confirmed to me verbally before the call ends. I don't...
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#3666792 Review #3666792 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$38
Preferred solution
Full refund

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Investment

Hello iam a customer and i would like transfer a nother retirement savings account how do i go about these ? my advisor is Jay J Link .
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#3600209 Review #3600209 is a subjective opinion of poster.
Location
Enid, Oklahoma
New Reviewer

Necesito cancelar la plataforma de estudio

Yo estoy pagando hace más de un año para estudiar y unirme al grupo de primero a, pero ahora estoy en otro proyecto y no quiero seguir pagando algo que no uso.

User's recommendation: La plataforma es excelente pero mis espectativas cambiaron.

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#3594202 Review #3594202 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
Por qué no voy a presentar el examen
New Reviewer

Trying to speak to a representative

1.0
I been trying to speak to a representative for the past two days I cant any assistance through the phone all I get is an automatic operator I wanna speak to a a representative not a machine
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#3499194 Review #3499194 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Deliver product or service ordered
New Reviewer

Cancel policy

Not a bad company just cant afford it on my budget right now. This is super annoying how you need to fill this out to cancel a policy.
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#3462810 Review #3462810 is a subjective opinion of poster.
Location
Parker, Colorado
Pros
  • I made on time monthly payments
  • Getting financial education
Cons
  • Lost money
Preferred solution
Cancel life in policy

Cancel insurance

3.3
Nothing has happened. And there is no serious issue it is just difficult to reach someone to cancel my insurance I am changing to an insurance company that offers long term life and I no longer need primeamerica

User's recommendation: Great if you need only short term insurance.

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#3207831 Review #3207831 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

I don't see all of my accounts under my login

2.6
Customer call center is closed (Sunday) Business hours: 9am - 10pm Monday thru Saturday , today is Sunday and Im dont see all of my accounts on my login

User's recommendation: If u have more then 1 insurance policy make sure ur able to see them all under 1 login account. The system will not allow u 2 create more then 1 login account .

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#3065991 Review #3065991 is a subjective opinion of poster.
Pros
  • Persistence
  • Getting financial education
Preferred solution
Price reduction

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Verified Reviewer New Reviewer

Cancellation

2.5
I have called your 800# for days and only get a busy signal. Your email link does not open. I need to cancel my Term Life Insurance policy. I can not find my policy number which is why I was calling for several days. Please cancel my policy effective immediately 9/25/21. Do not draft a payment. Melanie Malcolm 318B Eden Dr Longview TX 75605 903/238-**** adpi83@***.com dob 8/10/61
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#2906418 Review #2906418 is a subjective opinion of poster.
Location
Longview, Texas
Preferred solution
Cancellation effective immediately. Not charged for Oct 2021

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Verified Reviewer New Reviewer

Cancel policy

I decided to switch to Primerica from my current life insurance company . My new policy would start a week after the Initial interview. I called the insurance agent midweek to cancel the policy, he explained that it may still pull out of my account but that he would be sure to cancel the policy and handle the over draft fee if necessary. I trusted that he would keep his word. 30 days later, I visit the bank to see $192 worth of withdrawals from primerica . I reached out to the agent once again, this time he apologized yet an again failed to do so. I called and emailed customer service still waiting on a refund and also a letter stating that the policy is canceled. ppolicepol

User's recommendation: Deal with a local agent.

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#2893116 Review #2893116 is a subjective opinion of poster.
Service
Primerica Life Insurance
Loss
$192
Preferred solution
Full refund

Sales people are too pushy.

1.0
One sales person was so pushy with Prime america product that it was a real turn off. You don't get customers by being overly pushy. B e

User's recommendation: Beware of aggressive Prime America sales personnel.

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#2874722 Review #2874722 is a subjective opinion of poster.
Location
New York, New York

To cancel all life insurance policies.

I'd called to cancel but they're giving me way to much steps to only cancel my subscription And the branches hard to find one open it's a really bad experience and finally you guys charge me another month for a service that I don't even want

User's recommendation: Never enrolled to a bad service company.

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#2708360 Review #2708360 is a subjective opinion of poster.
Location
Chicago, Illinois

Website login will not accept my password

1.7
After several attempts of trying to login. And re registering my account I called customer service. They asked me what browser I was using. At that point I figured it out. I wasn't using any of the browser's on their list. Therefore their using tracking cookies to identify me. I asked the customer service supervisor why not just ask me a security question ?

User's recommendation: There's got to be a easier way than the system they have to pay premiums online.

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#2684121 Review #2684121 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

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Verified Reviewer New Reviewer

You received my payment and sent a letter saying my insurance lapsed.

2.4
If you received one payment, you should have received sll 3. I have money order receipts to prove you were paid.
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#2681021 Review #2681021 is a subjective opinion of poster.
Location
Farmers Branch, Texas
New Reviewer

Cancel subscription

I have an employee account through the website, I no longer work for this company anymore, but the money is still pulling out every month for subscription. I want it canceled.
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#2653604 Review #2653604 is a subjective opinion of poster.
Location
Tampa, Florida

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