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Policy | Primerica review

1.3
Details
I spoke to Mrs.Theresa & sHe was able to give me a better insight on how my policy works & what it does
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Review
#1711598 Review #1711598 is a subjective opinion of poster.
Service
Cheapoair Baggage Policy
Reason of review
Good customer service

Price increases in premiums 37 years old | Primerica review

1.2
Details
the premiums for age 70 and over is still confusing and even before age 70, the premiums were increasing to 4 times the original amount. It started about 3- 4 years ago my premium at age 60 for married $432 from the original $118 every quarter. presently, it jumped to 1200 quarterly and the explanation is my partner is over 70 years old. Your advertising has mentioned affordable and other benefits for middle income families but your practices does not match. I have had this policy since 1982 and it is not fair to us as seniors now to be paying these high premiums which is supposed to be affordable and other advertising non truth to acquire customers. I believe in doing the right thing so that we also shine anything less is what the end results will be
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Review
#1682417 Review #1682417 is a subjective opinion of poster.
Service
Primerica Life Insurance
Reason of review
Pricing issue
Preferred solution
Price reduction

Payment issues | Primerica review from Smyrna, Georgia

1.4
Details
Office was closed for special traininf
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1 comment
Regena
#1757174

I'm sorry to hear you have had difficulty contacting us. Please know that Primerica is dedicated to providing quality customer service, which is why we, as employees undergo training, much of which is required by regulatory agencies. We apologize that we weren't available when you called, and hope you will call us again at 1.800.257.4725.

Review
#1671478 Review #1671478 is a subjective opinion of poster.
Service
Primerica Life Insurance
1.0
Details
My Wife And I Sent A Mail To Cancel Our Life Insurance Policy With Primerica And You People Are Still Debiting Me,It’s My Wife’s Account Not Mine,It’s Her Hard Earned Money You People Keep Taking,We Don’t Want The Life Insurance Anymore Please Cancel it,The Policy...
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1 comment
Regena
#1757182

Dear ImpartialTigerShark587- I've read your post, and am sorry to hear of the difficulty you have experienced. Please understand that, for privacy reasons we are unable to comment regarding a specific policy or matter in a public forum, such as this website.

Also, because a life insurance policy is a contract between the Company and the policy owner, no changes can be made without the consent of the policy owner. I am sorry that you desire to cancel your coverage, and hope that this information provides a better understanding of the Company's position.

Review
#1671433 Review #1671433 is a subjective opinion of poster.
Reason of review
Please Cancel My Life Insurance With Primerica
Loss
$208
Preferred solution
Please Cancel My Life Insurance With Primerica

Want to cancel policy | Primerica review from Orlando, Florida

1.0
Details
I want to speak with someone and cancel over the phone NOT with paperwork
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1 comment
Regena
#1757189

I'm sorry to hear that you want to cancel your valuable Primerica Life policy. Please note that your policy requires a written notice from the policy owner.

However, in some circumstances, we may be able to process a cancellation by telephone. For assistance with a life insurance policy, please have the policy owner call our client services line at 1.800.257.4725.

Review
#1666084 Review #1666084 is a subjective opinion of poster.
Cons
  • Your email system sucks
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Not professional | Primerica review from Las Vegas, Nevada

1.0
Details
He didnt answer my question
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1 comment
Regena
#1757183

I'm sorry to hear that your question was not answered. For assistance regarding a life insurance policy, please contact our Client Services line at 1.800.257.4725.

Review
#1656416 Review #1656416 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Full refund
1.2
Details

Update by user Sep 10, 2019

It wasn't resilve still waiting on a response. The Person who handle my Policy said she hasn't heard anything and she is still waiting for response and now has no response.

I am so dissatisfaction with this situation and Want a full Refund. They were taking money I had...

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Resolved
Review
#1650308 Review #1650308 is a subjective opinion of poster.
Service
Primerica Life Insurance
Pros
  • I made on time monthly payments
  • I made on scheduled payments
Cons
  • Deep dishonesty and deep deception
  • Fraud
Reason of review
Problems with payment
Loss
$284
Preferred solution
Full refund
Tags
  • Rude Attitude
1.0
Details
Primerica denied a death claim that I believe should have been paid for. When I called to request a claim form, the person in the claims department was not very polite at all. I am trying to understand how they are so friendly at the time of the sale and so rude at the...
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1 comment
Regena
#1729936

Dear WhoppingCavalierKingCharlesSpaniel960 -I'm sorry to hear of your recent loss, and that your experience with our Company was not satisfactory. If you believe that a claim has been denied and you would like to provide additional information for consideration, you may write to the Claims Department directly at 1 Primerica Parkway, Duluth, GA 30099.

Be sure to include the policy number, your full name and your contact information in your correspondence.

For privacy reasons, please understand that we cannot discuss specific matters in an open forum such as this website. Sincerely, Regena Wood Primerica Life

Review
#1610653 Review #1610653 is a subjective opinion of poster.
Service
Primerica Life Insurance
Pros
  • How easy it was to get someone to talk with me about investment
Cons
  • Not creditable
  • Deep dishonesty and deep deception
  • Not c
Reason of review
Bad quality
Loss
$75000
Preferred solution
Let the company propose a solution

About my account | Primerica review from Springdale, Ohio

1.0
Details
They canceled my policy with no reason and i have had this insurance for over 30 years. This is not fair.
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Review
#1610562 Review #1610562 is a subjective opinion of poster.
Cons
  • Dishonesty
Reason of review
Return, Exchange or Cancellation Policy
Loss
$15000
Preferred solution
Full refund

Contact Primerica Customer Service

Website:
Mailing Address:
1 Primerica Parkway
Duluth, Georgia 30099
United States
Phone:
(800) 257-4725
All Primerica Contacts

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Latest Question

Primerica Questions
1.0
Details
I am a Financial Advisor's representative that has attempted correspondence with your company since October of 2018. I have sent multiple emails--with no response. I have called multiple numbers that I've found online--also with no such luck. Not one time have I heard...
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Review
#1607437 Review #1607437 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Lack Of Correspondence