My mother was a client of Prime America. Why, I have no idea. She was terminally ill and in her will she stated that I receive an inheritance. The "agent" liquidated some of my mom's bank accounts and gave me basically half of my inheritance. My sister told me that even though I'd received half of my inheritance from the life insurance company, I could keep the full amount rather than give back the difference. the "agent" was the witness.
I was going to invest with Prime America because another family members savings which I believe is with Prime America is doing well. But i found out that they can only do business with people who live in the U.S. Because I still got bank statements to go to my sister's address in America, they claimed that I could still do business with them. In the end, I refused because I live in England and the bank statements are in my maiden name (haven't had time to change it). And when I told the "agent" that I won't be doing business with their company, they told me to return the "difference" to my sister even though she said I could keep it.
The so called office I went to was almost a boiler room set up - people sitting at fold up tables which is quite shady and plus the "agent"s e-mail address what not a business one, but personal.
My recommendation - run from them.