Mississauga, Ontario
Not resolved

I left primerica as a consumer this year. When I filed my taxes I found out that my advisor did not *** the taxes off my Rif and now owe the government over 3400.00. Then I wanted to move my funds back to my bank where they originally were transfered from and he refused to deal with my bank and I had to do the leg work. I sent in a complaint with primerica and an investigator was assigned to the case and have heard nothing. I basically was given the information he wanted so I would sign the papers without telling me the whole truth. I found out what I needed to know through my bank and tax people

Product or Service Mentioned: Primerica Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $3434.

Preferred solution: Full refund.

Primerica Pros: Getting financial education.

Primerica Cons: Mislead, Rude and selfish representative, Broken promises, Mental stress.

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