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I’ve been trying to cancel my policy since beginning of 2017 due to my financial situations I’ve been contacting the agent that introduced me to this insurance yet I’m still being charged... my bank account has been overdraft about 3x throughout the year.

I’m just very upset with the poor customer service all I want is a full refund of everything that was charged on my bank account. Hope to hear from someone soon.

Product or Service Mentioned: Primerica Life Insurance.

Reason of review: Return, Exchange or Cancellation Policy.

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Regena
#1420212

Hello-My name is Regena Wood and I am an employee of Primerica Life in Duluth, GA. I tried to reach you by private message but have not received your reply.

I am sorry to hear of the service concerns that you raised and would like to offer assistance. Please call Primerica Life's client services line at 1.800.257.4725 and a customer service representative will be happy to assist you. You may also contact me directly through the private message sent to you.

I look forward to hearing from you soon. Regena Wood, Primerica Life Duluth, GA